What has the Pandemic Taught us?

April 29, 2022
COVID led to change and a new way to connect with customers, an igus exec notes.

The lessons of the global pandemic, now in its third year, have changed manufacturing, suppliers and design teams. Another lesson from the pandemic, according to Artur Peplinski, CEO of International Business at igus, was the relationship with customers had to change

“What we learned is that we are able to talk with our customers even if we are not able to meet,” said Pepinski in his exclusive interview with Power & Motion. “We had to switch in a couple days from being a very active company, visiting with our customers to a company that is totally digital.”

About the Author

Bob Vavra | Senior Content Director, Power & Motion and Machine Design

Bob Vavra is the Senior Content Director of Power & Motion and its sister publication Machine Design. Vavra has had a long career in publishing, media and events. He has covered all aspects of manufacturing for the past 20 years and is a regular attendee at events such as IMTS and Hannover Messe. Vavra is also a sought-after webcast moderator and event emcee, and has presided over events in the U.S., Germany and China. 

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